Adjust Security

Commitment to data security, privacy, and compliance

Rest assured knowing Adjust is an industry leader in transparent and reliable data protection.

Our privacy program

Adjust puts user privacy first.

ePrivacy

Since 2015, Adjust has been ePrivacy certified; the ePrivacyseal is based on the requirements of the GDPR.

Privacy Laws

Adjust’s services adhere to the standards of privacy laws worldwide - like the GDPR, CCPA, or LGPD

Safe Harbor

Adjust’s COPPA solution for customers with child-directed apps has been certified by the Children’s Advertising Review Unit (CARU).

The MMP you can trust

Superior data security

Wondering why our competitors have so many compliance certifications? They need them. Here’s why we don’t.

Data residency

Get explicit data residency only at Adjust.

Choose where your data is stored

We are the only MMP that lets its customers determine the location of the storage of their data. This supports compliance requirements, gives users transparency, and our customers flexibility.

We manage our data servers

Adjust is in full control of the data it collects.

Data is never stored on public cloud servers

Unlike competitors, who store data on public cloud providers and create increased exposure to serious security risks, Adjust’s physical servers are fully under our control.

Reliability

99% uptime guaranteed

You can count on our services, always. With our own servers and solid business continuity plan in place, we can guarantee our customers a 99% uptime.

End-to-end proactive data protection

This is how we reliably secure data.

Data in transit

Data integrity is protected with HTTPS via TLS and Perfect Forward Secrecy (PFS).

Data at rest

Critical customer data is encrypted using AES256, and access is controlled.

Backups

Adjust has redundant servers, and backups are taken per region and continuously.

Data retention

All customer data is deleted from our database within 60 days post-contract termination.

The Security team you can trust

“At Adjust, we adhere to the strictest privacy policies, set rigorous security protocols, and regularly set the bar for MMPs and privacy. Data security and integrity are at the core of everything we do. In fact, we have a dedicated Security team proactively protecting customer and user data. Adjust's customers know they can rely on us for maximum data protection.”

Severin Discher

Head of Information Security

Snapshots of our security protocols

These give us full transparency over our systems and an increased capacity for tailoring them to our needs.

Access control

We operate on well-documented processes for access control, based on the least privilege, need-to-know, and segregation of duty principles.

Personnel security

At Adjust, security is part of the culture, with the belief that it is everyone’s responsibility. We provide regular, mandatory security training sessions.

Network security

Layered controls safeguard the confidentiality, availability and integrity of our customers’ data in transmission. All network traffic exchanged with customers is protected with HTTPS via TLS 1.2.

Operations security

We constantly monitor the availability, the reliability, and the security of our production systems, acting fast when issues arise.

System security

Both our servers and workstations are regularly outfitted with security updates and internal security controls. Our system configurations are consistently maintained and documented.

Application layer security

Our development team follows OWASP secure coding practices for our custom-built software. We also physically separate the database instances from application servers to further avoid security risks.

Logging

Adjust utilizes logging extensively to monitor activities in production and to investigate security events. Logs are collected in real­-time over secure channels to a centralized logging service.

Penetration testing

Penetration tests are a pillar of our vulnerability management process. Our servers, network, and our web application undergo regular external assessments to remediate potential vulnerabilities.

How we protect Your data

We’re committed to privacy

We firmly believe that app users have rights to transparency, data privacy, and information security. That’s why we’ve published Adjust’s Privacy Policy, which you can view by clicking below.

View Privacy Policy

Want to contact our Security team?

Sure, reach out to our Security team at security@adjust.com with any questions or concerns. Rest easy, knowing that keeping clients’ data private and secure is a top priority at Adjust.